At ACLOUDERY, data privacy and online safety are important. We offer a software platform and services that help businesses grow online and provide consumers with greater choice and a enjoyable shopping experience that is fuss-free, secure, expedited and sustainable.
The purpose of ACLOUDERY’s Personal Data Protection Policy (“Personal Data Protection Policy”) is to inform you of how Acloudery Pte. Ltd. (“ACLOUDERY”, “WE”, “US”) manages, collects, stores, uses and discloses your Personal Data, under the Singapore Personal Data Protection Act (No. 26 of 2012) (“the Act”).
By submitting and providing information to us, or signing up as a customer on our website to sell, purchase, transact, view or otherwise browse any of the content, products or services offered by us (the “Products and Services”), you agree and consent to ACLOUDERY (including its related corporations, and businesses) (collectively, the "Companies"), as well as their respective representatives and/or agents collecting, using, storing, disclosing and sharing amongst themselves your Personal Data, and disclosing such Personal Data to the Companies' authorised service providers and relevant third parties in the manner set forth in this Personal Data Protection Policy.
ACLOUDERY may occasionally update this Personal Data Protection Policy to ensure that it is in compliance to any changes in legal or regulatory requirements and is consistent with industry standards and practices. Subject to your rights under Singapore law, you agree to be bound by the prevailing terms of the Personal Data Protection Policy as updated from time to time.
In this Personal Data Protection Policy, “Personal Data” refers to any data, whether true or not, about an individual or business who can be identified from that data and other information to which we have or are likely to have access to, including data in our records as may be updated periodically.
Personal Data that you provide to us may include but not limited to your name, gender, date of birth, NRIC, passport, government identification or any other identification number, telephone numbers, contact details, mailing address, email address, network data and any other information relating to any individuals which you have provided us in any forms you may have submitted to us, or via other forms of interaction with you by us or our authorized agents and partners.
ACLOUDERY collects Personal Data, either directly from you or from your authorised representatives (i.e. persons whom you have authorised, persons who have been validly identified as being you or your authorised representative pursuant to our security procedures at that time), from third parties, or from publicly available sources or through our website as follows:
If you provide us with any Personal Data relating to a third party (e.g. information of your spouse, children, parents, friends, family and/or employees), by submitting such information to us, you represent to us that you have obtained the consent of the third party to provide us with their Personal Data for the respective purposes.
You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the Products and Services you have requested.
ACLOUDERY collects, may use and disclose your Personal Data for the following purposes:
Where permitted under the Act:
In addition, where permitted under the Act and subject to the provisions of any applicable law, your Personal Data may be disclosed, for ACLOUDERY Additional Purposes, to the merchants, vendors or other third party service providers in connection with promotions and services offered by ACLOUDERY.
In addition, where permitted under the Act and subject to the provisions of any applicable law, your Personal Data may be disclosed, for Preferred Partners' Additional Purposes, to the vendors or other third party service providers in connection with promotions and services offered by ACLOUDERY’s preferred partners.
If you have provided your Singapore telephone numbers ACLOUDERY may contact you using such Singapore telephone numbers (including via voice calls, sms, fax or other means) with information about our Products and Services or those products and services offered by our preferred partners (including discounts, flash sales and special offers).
In relation to particular Products and Services or in your interactions with us, we may also have specifically notified you of other purposes for which we collect, use or disclose your Personal Data. If so, we will collect, use and disclose your Personal Data for these additional purposes as well, unless we have specifically notified you otherwise.
When you shop on ACLOUDERY’s website, we may send you promotional/marketing material via mail along with your order package.
Should you wish to withdraw your consent for us to send you sales, marketing or promotional information via a specific mode, please inform us as follows:
Please be aware that once we receive confirmation that you wish to withdraw your consent for marketing or promotional materials/communication, it may take up to thirty (30) days for your withdrawal to be reflected in our systems. Therefore, you may still receive marketing or promotional materials/communication during this period of time. Please note that even if you withdraw your consent for the receipt of marketing or promotional materials through a specific mode, we may still contact you for other purposes in relation to the Products and Services that you hold or have subscribed to with ACLOUDERY.
ACLOUDERY will take reasonable steps to protect your Personal Data against unauthorised disclosure. Subject to the provisions of any applicable law, your Personal Data may be disclosed, for the purposes listed above (where applicable), to the following:
Most internet browsers provide you the option of turning off the processing of cookies (please see the “help” section of your browser), but this may result in the loss of functionality, restrict your use of the website and/or delay or affect the way in which it operates.
Advertisements on the ACLOUDERY website may be provided by third party advertisers and their agencies. These may generate cookies to track how many people have seen a particular advertisement (or use the services of third parties to do this), and to track how many people have seen it more than once. ACLOUDERY does not control these third parties and their cookie policies and if you have questions about their cookie policies, please contact ACLOUDERY and we will try our best to assist by providing you information about these third party advertising agencies.
ACLOUDERY is not responsible for the Personal Data policies (including Personal Data protection and cookies, content or security of any third party websites linked to the ACLOUDERY website.
This Personal Data Protection Policy and your use of this website shall be governed in all respects by the laws of Singapore.